Yvonne T. DeGaperis Coordinator/Member Service Support
Lake Trust Credit Union depends on logicpath's C3 Financial solution to help us reduce excess cash, improve efficiencies around cash ordering and gain a deeper understanding of our cash behaviors and needs. In the first few months of using the application our 21 branches have reduced their cash levels significantly and streamlined their cash ordering process and we believe there is still more benefit to come.
logicpath's team is phenomenal!! Our implementation was especially challenging due to several cash dispensing machines that did not interface with our core system. They worked with us to come up with a successful solution. We can’t say enough about the support we receive from their training/tech staff – especially Brant and Grant!! They are wicked smart experts in all things “cash” related. They often bring us ideas and solutions to address our unique needs. They are responsive, innovative, professional, friendly and yes even FUNNY!! Additional refresher training 6 months post launch helped beef up our understanding of the recommendations and gave our users a deeper knowledge of the application so they can benefit from it at a higher level. We are so impressed with logicpath and their team that we are moving forward on implementing the integration options to our armored car provider and money supplier. We believe this will translate to even more increased operational efficiencies & accuracy. Lake Trust Credit Union finds the C3 Financial application easy to use and view, effective and measurable. The graphs and charts can be easily produced and are a great tool for our users to track their cash trends. We believe it is a necessary cash management tool for ANY financial institution that needs to take their cash management to the higher level.
