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Leanne Ramsey

Leanne Ramsey
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Recent Posts

4 Characteristics to look for in a Universal Banker

Every financial institution is looking for ways to operate efficiently - Working Smarter, Not Harder. A trend in staffing, which has been embraced by banks and credit union, is employing a "Universal Banker" or "Universal Associate" to operate branches. They are aslo internally called Floaters, because they have the ability to travel between branches or throughout the branch to provide coverage.

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Topics: Trends, Customer Service